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Getting locked out of your storage unit can be stressful especially when you need access to important items right away. Whether your key is lost or the padlock has seized up, our trained locksmiths provide prompt storage unit lockout services in Niagara Falls, Buffalo, and across Western New York, arriving quickly, working respectfully, and restoring access with care and professionalism.
FAST MOBILE SERVICE
LOCKED OUT OF YOUR STORAGE UNIT?
We’ll Get You Back Inside Quickly
At City Lock and Key, we provide fast, professional assistance for storage unit lockouts throughout Niagara Falls, Buffalo, and the greater Western New York area. If your key is lost, broken, stuck in the lock, or the lock won’t open, our locksmiths respond quickly to assess the situation on-site. When possible, we’ll pick the lock; if not, we’ll safely cut it.
Our Process: What to Expect
Step 1:
Reach Out to Us Anytime
You call us (day or night) and tell us where you are and what you’re locked out of. Greater Western New York area.
Step 2:
Help Is on the Way
We dispatch a trained locksmith to your location—usually within 15–25 minutes.
Step 3:
Confirming Access Rights
We verify your right to access the property (ID, lease, utility bill, etc.).
Step 4:
Entry Without the Damage
We use professional tools to gain entry without damaging the storage unit door
Your security and privacy matter. Our techs are courteous, background-checked, and trained to respect your property.
Why Choose Us for storage unit Lockout Service
With years of experience unlocking everything from stubborn padlocks to heavy disc locks, our team knows how to get you back into your unit safely and efficiently. We serve storage facilities and their customers throughout Western New York with care and professionalism.
• Fast Mobile Response: We respond quickly to storage unit lockouts, often within minutes.
• Professional, Safe Entry: From hardened padlocks to disc locks, we’ll determine the best method, whether picking or cutting, while keeping your property secure.
• Upfront, Honest Service: You’ll always know the method, cost, and next steps before we begin. No surprises, no upsells, just straightforward help.
We also work directly with property managers and storage facility staff when required, ensuring every job is handled with proper verification and professionalism.
FREQUENTLY ASKED QUESTION
Please reach out to us at 716-344-7800 if you don't see the answers to your questions.
Contact Storage First
If you lose the key, you’ll need to contact your storage facility’s manager first. Many will require verification of your rental agreement before any locksmith can gain entry. After that, a professional locksmith can unlock the unit (either by picking or cutting the lock) and help you replace the lock and key to regain access.
Yes We Can
Our locksmiths are trained to open a wide variety of storage unit locks, the most common being standard padlocks and disc locks because they’re secure and weather-resistant. That said, access may be subject to your legal authorization (showing proof you rent the unit) and the specific policies of the storage facility before our locksmith begins work.
Locked Out By Management
Yes. Storage units can be subjected to lock-out status if payments are overdue or other terms of the rental agreement aren’t followed. In that scenario, even a locksmith may not be able to open your unit until the facility authorizes entry and the account is brought up to date..Save If Possible
Whenever possible, our locksmith will attempt to open the lock via non-destructive mean such as picking. But in many storage unit cases (especially with hardened disc locks or heavily secured units) the only practical solution may be to safely cut the lock and replace it.
Common storage unit Lockout Situations We handle
No matter the situation, we’re equipped to help. Our locksmiths regularly assist customers who are dealing with:
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Lost or misplaced storage unit keys
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Padlocks or disc locks that have seized or jammed
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Rusted or weather-damaged locks that won’t open
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Keys that broke off inside the lock
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Tenant turnover or auction prep requiring lock replacement
We’re experienced with the most common storage facility lock types, including::
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Disc locks (standard for most self-storage units)
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Padlocks (hardened steel and weather-resistant types)
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Combination locks
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Cylinder locks and slide-bolt assemblies on roll-up doors
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Custom or facility issued locks used by regional storage companies